Recent status of CoachNet and HDTs?

So, what say you all? BTW, I would post in the CN section but no useful info seems to come from there....

Including any other vehicle I own Motorcycle, car, FJ, and even a Jeep also for Wayland and JW.  They include a 2k arrest bond certificate.  It cost $100 bucks a year.  800/786-2277

Does that mean it would not be covered if bobtail or towing just the Car/Jeep ?

What kind of problems have you had?  I might need to reconsider!

We've been towed a number of times and have had a road service/non towing call once and have never had to do anything other than sign the tow ticket for the tow company.  In fact just this morning we had the pleasure of calling for service under our endorsement and they arrived promptly, sent more than adequate equipment, towed our 5ver over to a campsite at Tom Sawyer's RV Park and then proceeded with the truck to the local IH dealer.  Interestingly, it was the first time I've ever been through the scales and I think the driver had a bit of a problem, permit wise, with being over length and overweight.  Whatever, we were passed through after about 4-5 minutes.

I heard only good things about CoachNet

avan, on Jul 28 2010, 08:41 PM, said:
... and I think the driver had a bit of a problem, permit wise, with being over length

Must have ben quite a sight to see that setup going up and over the levee into Tom Sawyer's

Like any prepaid, flat fee service, they are forced to have some limitations & exclusions.  Those are spelled out in their plan terms & conditions.  But I'm sure there are some valid disputes & misunderstandings over varying interpretations of those limitations.  One of their exclusions is, they do not provide service for any commercial vehicles.  So if an HDT is still registered commercial, appears to be commercial or their tow driver calls it in as a commercial tow; it could lead to a misunderstanding.  They have no exclusion for non-commercial HDT in RV use.  Reading their detailed terms & conditions up front, can help you answer their questions the right way.  Some folks were not aware of the "one paid service per incident" limitation.  If you request they send a mobile roadside service
and for whatever reason they can not complete the fix roadside, then any tow charge for that same incident is not covered.  You also should try to talk directly to the shop before agreeing where to tow it.  If you agree to have them tow to Shop #1 and later find out that shop can't look at it for 3 days, but shop #2 across town can fix it today, they are not going to cover a 2nd tow for your convenience.

In my experience with them on both the stuck Volvo, a MH flat and a disabled pickup, CN has been more than fair and well worth the $110 annual Platinum plan fee.  I haven't needed to tow the Harley yet, but they also cover it.

In December of '09 I dropped the left front wheel of the Volvo into soft soil.  Called CN, told them what the rig and deal was.  They asked if I wanted one wrecker for two hours or two for one hour.  They dispatched and paid full charge of a heavy wrecker to winch me out.

Last week the left rear wheel came off the fiver (read separate post on this forum).  I called Coach Net.

They understood that a wrecker could not pull the trailer with the axle on the ground.  They decided to dispatch a tire and trailer repair guy to see what could be done.  He advised that chaining up the axle and escorting me to a place that could fix the axle was the best bet.  Coach Net agreed.

When we got to the RV dealer he handed me a bill for $200.  Coach Net refused to pay for the labor to chain up the axle and would only pay for $177.50 that represented the initial call and escort.

I called CN back and reminded them of the agent's promise to "help me no matter what."  They informed me LABOR was not covered.  Labor? What gives here?  Is there a labor charge to hook to a wrecker?

I saved CN money by agreeing to chaining up the axle over a flat-bed truck to put the fiver on.  Made no difference - to them it was labor.

$200 out of my pocket - $177.50 from theirs.

Other advice?  If you break down make sure it is in the middle of a busy highway.  DO NOT try to get off the road to a safe place so you, others and additional damage to the rig will not ensue.  Once off the road it is no longer an "emergency" and the rules change.  My wheel and tire coverage was refused because of this.  If I had stayed on the highway it would have been covered.

Yea, I'll stay with CN, but I am not happy with them right now

When I called to insure the HDT I read from the title that it said Volvo MH.  It took them a week to get back to me with the quote which was cheaper that Texas Farm Bureau, State Farm, Blue Sky.  I had to put a value on the Volvo which is what I had to do with the fifth wheel also.

This extra coverage covered only the Volvo.

I wonder if that also applies to tag axle and bus chassis motor homes?  What about triple axle towables?  Other than having four more tires that might go flat on a non singled HDT - why would there be any differentiation?  Not trying to shoot the messenger, just don't get the justification of the lady's response.

I, for one, will be requesting a full printed policy with exclusions from CoachNet rather than the abbreviated info pamphlet supplied.

I did email CoachNet earlier this year.  Never heard a thing

We did sign up for the Platinum plan and just received our cards and literature.  The only reference I can find in the booklet they mailed was under terms and conditions and states "all benefits are applicable to the member, spouse and his/her dependents (children under the age of 25) for any vehicle including motorcycles, tow dollies and trailers.  Benefits are not applicable to commercial vehicles or vehicles over 40 years old." (Page 17 Item #2 of booklet PPBG0207)

It says ANY vehicle but who knows if any is really any HDT

Turned out my insurance man failed to include the coverage -- the difference between Premier and Standard; got the mobile service from GS on that incident (just needed to re-air front tire on the Volvo parked at RV park with air sensor bleeding out the air, lost bead contact), then got the Volvo coverage added for another $40 per year; it took the ERS line item from $80 to $120.  This is CN coverage via the vehicle insurance (rather than the $239 policy you buy from CN directly).

We previously had CN thru American Modern, they covered pull-out of the mud on a private farm, full truck & trailer tow (when the radiator sprung a leak), and shop referral for a fuel leak that I didn't need a tow or roadside service, just a close by place to get the repair.

Had CN coverage since 2007, still have three axles, titled as MH under MT-LLC.
Don